Doc'Support & Protection Plan - Residential ***ON SALE *** Combo Pak, limited memberships left

RRP:
$329.99
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$299.99 (You save $30.00)
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Product Description



Doc'Support & Protection Plan
Unlimited Diagnostics, and Virus Removal Protection for 1 full years



Doc'Support & Protection Plan
(Residential Customers Only)

With our Doc'Support Protection Plan, you get unlimited diagnostics and Virus removal support for one flat rate:

Protection:  1 Year / 2 Devices  $299.99

Free In-Store Diagnostics

Not sure what’s wrong with your computer?  Don’t worry, we will do some diagnostic testing and figure it out and the best part is its free!   NO CHARGE for in-store standard computer diagnostics and estimates for members.  Non-members pay a $65 fee for standard diagnostics to determine what is wrong with their computer, and $139.94 for virus removal.   With this plan you save $204.95 per visit.

Peace of Mind Unlimited PC Diagnostics and/or Virus Removal

We make sure that your anti-virus software is working properly and that the virus definitions are up to date at the time of initial setup. If you do catch a virus during your period of coverage, you are eligible for free in-shop virus removal.  We don’t just run scan after scan, we manually remove the virus.  Then we repair the system, often times the virus damages the firewall and the virus protection software.  After the problem has been fixed we do a PC Optimization/ tune up to repair corrupt system files, and incorrect registry entries entered by the virus. We remove the bloatware, delete temporary files and manage start-up programs.  ”What is bloatware?”  Bloatware is useless and trashy software that slows the computer down.  Most computers have bloatware in some way shape or form, for example a new computer will have trial programs on them in hopes of selling them to the user.  For current computer owners Bloatware is also packaged with important software you need like Java, Adobe Reader, Adobe Flash, and most free anti-viruses.  Examples of bloatware are: Toolbars, Trial Programs and most Automated Computer Cleaners. As an optional added bonus, and at your request, we can install a program that will monitor your computer for malicious activity that will immediately notify us of a problem. We can then send a script to your computer to resolve the issue remotely without you noticing a problem at all. This option is for those who have complete confidence in our company, your personal IT support technicians.  For those who prefer to bring there computer in to our store location for simple repairs that may have been resolved remotely are welcome to do so.

Terms & Conditions


A 15 day waiting period applies to all new members before coverage will begin. Your account will be setup and coverage will begin 15 days after purchase. All sales are final and this purchase is non-refundable. Customer is required to maintain an active subscription to a paid version of antivirus. After payment is received you will receive a phone call or an email requesting the Brand name, model and serial number of each PC that is to be covered under the plan.  If you fail to supply this information to us we will add the first PC submitted to us in your name for virus removal on your plan. If you have a plan that covers multiple PC's we will continue to additional PC's brought to us in your name on to your plan until we have reached the maximum number of covered PC's.  Once a PC has been added to your plan it then becomes non-transferable. We will only transfer a plan to a new PC, if the old PC is donated to, or purchased buy one of our Computer Doctor store locations.

A one year term subscription membership at base rate $299.99 is required. (maybe additional if you choose to cover multiple PC's)  At the end of the 1 year term, the membership subscription will renew automatically at the base rate of $299.99 annually, or the original amount paid the previous year, which ever is greater.  Initial fee of $299.99 covers one residential device. Those who have already purchased a base membership may add additional PC's at $99.99 each. To add an additional PC to your plan, choose the "Doc'Support Protect add a PC" from our online store for as many additional PC's you would like covered.  Coverage for additional PC's also require a 15 day wait period.


* this product is non-taxable, but does require a 3% Credit card processing fee

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